TechProtect has an in-house Customer Care Center that provides order management and customer relationship service for you to enable an integrated marketing approach with your customers. Our Customer Care Center is empowered to deliver value on the following services:

Marketing Fulfillment Services:

Our Customer Care Center is experienced in handling end-customer contact for our marketing programs with full integration to your Corporate Identity. We manage Online (Email or customer support via chat) and Offline (Brief, Telephone and Fax) contact in 11 languages with full, transparent reporting.

Call Center Services

Inbound Contact Services: Support services, order management, payment services, logistic services, feedback management and follow-up, among other global inbound customer contact services

Outbound Contact Services: Lead generation, customer surveys and market surveys.

Our Customer Relationship Services added values to your company:

• Specialized soft skills training adapted to your company‘s requirement
• Multicultural Team able to acquire specific technical know-how and to
  manage complex processes
• Multilingual services in 11 languages
• Fast response times
• Fully understand and adopt your company‘s identity
• Centralized global service – European company with
  full European operations
• State-of-the-art IT and Back Office solutions
• Human Touch